Privacy Policy

1. Introduction

QFOODTECH Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website [www.Qfoodtech.com] (the "Site") and use our digital food services.

We are the data controller and are responsible for your personal data. Our registered office is [Insert Registered Address].

This policy complies with UK data protection laws including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). It applies to users across all parts of the United Kingdom: England, Wales, Scotland, and Northern Ireland.

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

Identity Data: First name, last name, username or similar identifier, title.
Contact Data: Email address, telephone number, delivery/billing address.
Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Site.
Usage Data: Information about how you use our Site, products, and services.
Profile Data: Your username and password, preferences, dietary requirements, recipe history, feedback, and survey responses.
Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties, and your communication preferences.
Content Data: Recipes, comments, reviews, photos, videos, and other content you upload or share on our Site.

We do not collect any Special Category Data (such as health data) unless you voluntarily provide it (e.g., specifying dietary restrictions for allergies). If you do provide such data, you consent to our processing it for the specific purpose you provided it.

3. How We Collect Your Personal Data

We collect data through:

Direct interactions: When you register, create a profile, subscribe, post content, contact us, or give us feedback.

Automated technologies: As you interact with our Site, we automatically collect Technical and Usage Data via cookies and similar technologies.

Third parties or publicly available sources: Such as analytics providers (e.g., Google Analytics) and advertising networks.

4. How We Use Your Personal Data (Our Lawful Basis)

We will only use your personal data when the law allows us to. Most commonly, we will use it in the following circumstances:

Purpose/Activity

Type of Data

Lawful Basis for Processing

To register you as a new user and manage your account

Identity, Contact

Performance of a contract with you

To provide our digital food services, including recipe suggestions and meal planning

Identity, Contact, Profile, Technical, Usage, Content

Performance of a contract with you; Legitimate interests (to run our business efficiently)

To manage our relationship with you (e.g., notify you of changes, ask for reviews)

Identity, Contact, Profile, Marketing & Communications

Performance of a contract; Legal obligation; Legitimate interests (to keep records updated)

To enable you to participate in forums, blogs, or community features

Identity, Contact, Profile, Content

Performance of a contract; Legitimate interests (to grow our community)

To administer and protect our business and this Site (e.g., troubleshooting, security)

Identity, Contact, Technical

Legitimate interests (for running our business, network security, fraud prevention)

To deliver relevant website content and advertisements to you, and measure effectiveness

Identity, Contact, Profile, Usage, Marketing, Technical

Legitimate interests (to study how customers use our services, develop them, grow our business)

To use data analytics to improve our website, services, marketing, and user relationships

Technical, Usage

Legitimate interests (to define types of customers, keep our site updated, inform marketing strategy)

To make suggestions and recommendations to you about goods or services that may be of interest

Identity, Contact, Technical, Usage, Profile, Marketing

Legitimate interests (to develop our products/services and grow our business) or Consent

Marketing: We will only send you direct marketing communications if you have consented (opted in) or if we have a legitimate interest (for existing customers about similar products/services). You can opt-out at any time by clicking "unsubscribe" in emails or contacting us.

Cookies: Our Site uses cookies to distinguish you from other users. This helps us provide a better experience and improve our Site. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. Please see our Cookie Policy for more details.

5. Disclosures of Your Personal Data

We may share your personal data with:

Service Providers: Hosting, IT, analytics, marketing, payment processing, and delivery service providers.

Professional Advisers: Lawyers, bankers, auditors, and insurers.

HM Revenue & Customs, regulators, and other authorities: When required by law.

Third parties in connection with a business transfer: If we sell, transfer, or merge parts of our business.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. International Transfers

We do not routinely transfer your personal data outside the UK. If we ever need to transfer your data to countries not deemed to provide an adequate level of data protection by the UK, we will ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA) or Addendum.

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. Access to your personal data is limited to those who have a business need to know.

8. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process it, and applicable legal requirements.

In some circumstances, you can ask us to delete your data (see Your Legal Rights below).

9. Your Legal Rights (Under UK GDPR)

You have the following rights regarding your personal data. To exercise any of these rights, please contact us using the details in Section 11.

Your Right

What it Means

The right to be informed

You have the right to be told how we use your personal data. This Privacy Policy fulfils this obligation.

The right of access

You can request a copy of the personal data we hold about you (a "data subject access request").

The right to rectification

You can ask us to correct any inaccurate or incomplete personal data we hold about you.

The right to erasure (the "right to be forgotten")

You can ask us to delete or remove your personal data where there is no good reason for us continuing to process it.

The right to restrict processing

You can ask us to suspend the processing of your personal data in certain circumstances.

The right to data portability

You can ask us to provide you, or a third party, with a copy of your personal data in a structured, commonly used, machine-readable format.

The right to object

You can object to our processing of your personal data where we are relying on a legitimate interest.

Rights related to automated decision-making and profiling

You have the right not to be subject to a decision based solely on automated processing that produces legal effects or similarly significantly affects you.

No fee usually required: You will not have to pay a fee to access your personal data or to exercise any of your other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Time limit to respond: We try to respond to all legitimate requests within one month. It may take us longer if your request is particularly complex or you have made several requests.

10. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with data, please contact us. If we learn we have collected data from a child under 13 without parental consent verification, we will delete that information.

11. Contact Us & Complaints

Questions and requests: If you wish to exercise any of your legal rights, or have any questions about this Privacy Policy, please contact our Data Protection Officer:

By email: [info@qfoodtech.com]

Complaints: You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection issues . However, we would appreciate the chance to deal with your concerns first, so please contact us in the first instance.

12. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be posted on our Site with a new "Last Updated" date. We may notify you of significant changes by email or a notice on our Site.

This Privacy Policy was created for QFOODTECH to be compliant with UK data protection laws across England, Wales, Scotland, and Northern Ireland