Discover QFoodTech's Services: Free & Paid!

📋 General Questions

What is QFoodTech?
QFoodTech is a complete online ordering system for restaurants, cafes, takeaways, food trucks, and hotels. We provide a free platform that includes a professional website, QR table ordering, Facebook integration, and commission-free ordering. Paid upgrades are available for businesses needing advanced features.

Is QFoodTech really free?
Yes! Our Free Forever Plan includes everything you need to start accepting online orders—website, QR codes, Facebook ordering, menu management, and basic reporting. No trial periods, no time limits, no credit card required.

 Do you charge commission on orders?
Never. We do not take any percentage of your sales. You keep 100% of every transaction processed through our system. The only costs are optional paid services you choose to add.

Can I use my own domain name?
Absolutely. Your free site comes with a QFoodTech subdomain (yourbusiness.qfoodtech.com), but you can connect your own custom domain (yourbusiness.com) at any time. Paid plans include domain setup assistance.

Do I need technical skills to set this up?
Not at all. Our system is designed for restaurant owners, not tech experts. The setup wizard guides you through every step. And if you get stuck, our support team is here to help—or you can purchase our Done-For-You Setup Service.

---

💰 Pricing & Payments

What's included in the Free Plan?
The Free Plan includes: website ordering system, Facebook ordering, mobile ordering, QR code menu, table reservations, scheduled orders, delivery zone setup, out of stock management, free food images, promos and coupons, basic reporting, and SEO tools. See our full features list for details.

How do I get paid for online orders?
You connect your own payment gateway (Stripe, PayPal, etc.) to our system. When customers pay online, money goes directly into your bank account—we never handle your funds. The optional Online Payment Service (£34/month) enables this integration.

What payment methods can customers use?
Customers can pay via credit card, debit card, Apple Pay, Google Pay, and digital wallets—depending on which payment gateway you choose. You can also offer cash on pickup for local customers.

Are there any hidden fees?
None whatsoever. We believe in complete transparency. The Free Plan is genuinely free. Paid services are clearly priced with no surprises. You'll never see unexpected charges on your bill.

Can I cancel paid services anytime?
Yes. You can upgrade, downgrade, or cancel any paid service directly from your dashboard. No questions asked. Some services with hardware commitments may have specific terms, which are clearly explained before purchase.

---

🍽️ Ordering & Operations

 How does QR table ordering work?
Place unique QR codes on each table. Customers scan with their phone camera, view your digital menu, customize their order, and submit directly to your kitchen. No app download needed. They can pay online and leave when ready—no waiting for checks.

Can customers order ahead for pickup?
Yes! Our Scheduled Orders feature lets customers place orders now for future pickup. Perfect for lunch breaks, office catering, or busy families planning ahead. You receive orders at the scheduled time and have them ready when customers arrive.

Can I manage my own delivery?
Absolutely. Use our delivery zone tool to draw your delivery areas on a map. Set minimum orders, delivery fees, and schedules. Assign drivers through the system. You stay in complete control of your delivery operation.

 What happens if an item runs out?
Mark any menu item, choice, or add-on as out of stock with one click. It disappears from your online menu immediately—no more disappointed customers ordering unavailable items. Set it to return automatically tomorrow or on a specific date.

Can I run promotions and discounts?
Yes! Our promo engine lets you create almost any offer: percentage discounts, fixed amount off, buy-one-get-one, free items, and more. Set start and end dates, limit usage, or target specific customer groups. Run happy hour specials, holiday promotions, or loyalty rewards.

How do I handle special requests or modifications?
Customers can add special instructions to any order. For structured modifications, create modifiers for size options, extra toppings, cooking preferences, and dietary accommodations. Set different prices for each option. The kitchen receives clear instructions with every order.

---

📊 Reporting & Analytics

What reports are included in the Free Plan?
The Free Plan includes basic sales reports, order history, and popular item tracking. You can see daily, weekly, and monthly performance at a glance.

What additional reports come with paid plans?
Paid plans unlock advanced analytics: sales by hour, best and worst sellers, customer acquisition and retention, tip reporting, exportable data for accounting, and more detailed performance insights.

How do I use data to improve my business?
Our reports show you exactly what's selling, when you're busiest, and how customers behave. Use this data to optimize your menu, adjust staffing levels, target promotions, and make smarter business decisions. Data-driven restaurants grow faster.

---

📱 Technical Questions

Do customers need to download an app?
No! Our entire system works through web browsers. Customers scan QR codes or visit your website and order instantly—no app store visits, no downloads, no account creation required. Frictionless ordering means higher conversion rates.

Is my website mobile-friendly?
Absolutely. Every QFoodTech website is fully responsive, meaning it looks and works beautifully on phones, tablets, and desktops. Google prioritizes mobile-friendly sites, so this also helps your search ranking.

Can I integrate with my existing POS?
Yes. Our system connects with dozens of third-party applications through our API and partner integrations. Sync orders directly to your kitchen display system, connect with delivery tracking software, or integrate with your favorite loyalty platform.

Is my data secure?
Yes. We use bank-level encryption and follow industry best practices for data security. Payment processing happens through your chosen gateway (Stripe, PayPal, etc.), which are PCI-compliant and highly secure. Your customer data is yours alone—we never sell or share it.

 What if the system goes down?
Our platform runs on enterprise-grade infrastructure with 99.9% uptime guarantee. Redundant servers and automatic failover mean you can count on us during your busiest periods. And if there's ever an issue, our technical team responds immediately.

---

🏢 Business Types

Is QFoodTech suitable for food trucks?
Absolutely! Food trucks love our system. Share your real-time location, take advance orders from customers on the go, and manage your menu from anywhere. Scheduled orders let customers order ahead for your scheduled stops.

 Can hotels use QFoodTech?
Yes! Our Hotel Ordering System is specifically designed for hotel restaurants and room service. Guests can order from their room via QR code, and orders route directly to your kitchen. Perfect for enhancing the guest experience.

What about bakeries and cafes?
Perfect fit! Showcase your beautiful products with professional food photos, accept pre-orders for special cakes, and manage busy morning rushes with scheduled pickup. Our system handles your unique needs.

Do you support multi-location restaurants?
Yes. Our multi-location management tools let you control all your branches from one central dashboard. Share core menu items while customizing prices, hours, or specials per location. Perfect for growing restaurant groups.

 Is this suitable for fine dining?
Absolutely. Many fine dining restaurants use our QR ordering to enhance service, not replace it. Guests appreciate browsing wine lists at their own pace, and staff spend more time explaining specials and less time typing orders. The experience becomes more personal, not less.

---

🆘 Support & Help

How do I get help if I'm stuck?
Our support team is here for you! Email us at info@qfoodtech.com, use the live chat on our website, or browse our extensive knowledge base with video tutorials and step-by-step guides. Free plan users get standard support; paid plans include priority support.

Do you offer training for my staff?
Yes! We provide training materials, video guides, and documentation you can share with your team. For larger implementations, we offer personalized training sessions (contact us for pricing).

What if I want someone to set everything up for me?
No problem! Our Done-For-You Setup Service (£139 one-time) means you just send us your menu and branding, and we handle everything—menu upload, configuration, payment gateway connection, and testing. You wake up to a fully functional system.

Is there a community of QFoodTech users?
Yes! Join our Facebook community of restaurant owners sharing tips, success stories, and advice. Learn from others in your industry and get inspiration for your own business.

How do I report a bug or problem?
Email info@qfoodtech.com with details, and our technical team will investigate immediately. For urgent issues during business hours, use live chat for fastest response.

---

🚀 Getting Started

How do I sign up?
Click the [**Get Your Free System Now** ] button on our website. Enter your basic information, and you'll have access to your dashboard in minutes. No credit card required.

How long does setup take?
Most restaurants set up their basic menu and go live within 1-2 hours. Adding all your items with photos and modifiers might take a few hours, but you can start accepting orders immediately with just a few items.

 Can I import my existing menu?
Yes! Import your entire menu using CSV or Excel files. Upload hundreds of items, categories, and modifiers in minutes instead of typing manually. Our system maps your data and populates everything correctly.

What information do I need to start?
Just your basic business details and menu items. Everything else—QR codes, website design, ordering settings—can be configured as you go. Start simple and add complexity over time.

Can I try paid features before committing?
Contact our sales team for demos of any paid feature. We're happy to show you exactly how everything works so you can make an informed decision.

---

Still Have Questions?

We're here to help! Reach out anytime—no pressure, just honest answers.

📞 **Call us:** +44 7950420235
✉️ **Email:** info@qfoodtech.com
🕒 **Hours:** Monday-Friday, 9am - 9pm 

*Thousands of restaurants trust QFoodTech. Join them today!*